Our Fit Process
Finding the right shoe isn't guesswork. It's a conversation, a scan, and a few laps on the treadmill. Here's what to expect.
The whole process takes 15–20 minutes. Our goal is to have you leave with a pair of shoes that will get you moving and thriving on your feet — whatever that looks like for you.
We Get To Know You
Every fit starts with a conversation. We'll ask about your current shoes, what you use them for, and how well they've been working. If you bring in your current pair, we'll look at the wear patterns on the soles — they tell us a lot. We'll ask about injury history, past shoes that have worked especially well or poorly, and any specific goals you're working toward.
If you have a doctor's note or referral, bring it in. We take medical guidance seriously and will make sure it informs every step of the process.
A Full Foot Scan
Next, we scan each foot using our Aetrex 3D scanning technology. The scan captures your foot length, width, girth, arch height, instep height, and heel width — producing a precise 3D rendering of your unique foot shape. No two feet are the same, and this scan makes that visible.
The scan also generates a pressure heat map showing how your body weight is distributed across your foot. This tells us which areas bear the most load — critical information for selecting the right shoe structure and support level for your specific biomechanics.
Gait & Stride Analysis
For runners, we offer an optional treadmill session where we film and analyze your stride, gait, and running form. Watching how your foot strikes, how your hips move, and how your body absorbs impact gives us powerful clues about which shoe models will best support your unique mechanics — and helps us flag anything worth paying attention to.
You don't have to be a fast runner. You just have to be willing to take a few laps in your socks.
Try Them On
Armed with everything we've learned, we bring out a curated selection of shoes for you to try. Walk around the store. Run on the treadmill. Do strides up and down the sidewalk outside. Take your time.
Fit and feel make the final call — not us. We guide the selection, but your feet have the last word. We'll keep pulling options until we find the ones that feel right.
Time Commitment
The full fit process typically takes 15–20 minutes. No appointment necessary — walk in any time during store hours and we'll take care of you.
30-Day Exchange Policy
If your shoes don't work out for any reason, bring them back within 30 days and we'll exchange them for store credit. No questions asked. We want you in the right shoe.
Come In. We're Ready.
Bring your current shoes if you have them. Everything else we've got covered.
Find Us In Riverton